Privacy Policy
Last updated: January 2026
Your Privacy & Trust Matter
"What happens to my phone number & address?"
We understand your concern. Your personal information is safe with us and used only to deliver your orders.
At Deosai, we believe in earning your trust through responsible data handling. This Privacy Policy explains exactly what information we collect, why we need it, and how we protect it.
We only collect customer information necessary to process and deliver orders. We do not sell or share personal data with third parties except courier companies.
What Information We Collect
📋 Essential Order Information
To process and deliver your orders, we collect only what's necessary:
- Full name (for order identification)
- Phone number (for delivery coordination)
- Shipping address (for order delivery)
- Email address (for order confirmation and support)
🔐 Payment Information
Payment details are processed securely through trusted payment providers and are not stored on our servers.
📊 Website Usage
We collect basic website usage data (pages visited, time spent) to improve your shopping experience. This data is anonymous and cannot identify you personally.
How We Use Your Information
Order Processing & Delivery
To process your orders, coordinate delivery, and provide order updates.
Customer Support
To respond to your questions, resolve issues, and provide assistance.
Service Improvement
To improve our products and services based on your feedback.
What We DON'T Do With Your Data
Who We Share Information With
📦 Courier Partners Only
We share your name, phone number, and address ONLY with courier companies to deliver your orders.
This includes: TCS, Leopard Courier, and other delivery services we use to get your orders to you.
💳 Payment Processors
Payment information is processed securely by local payment providers and is not stored on our servers.
How We Protect Your Data
🔒 Secure Storage
Your data is stored on secure servers with encryption and regular security updates.
🛡️ Limited Access
Only authorized staff can access your information, and only when necessary for order processing.
📝 Legal Compliance
We comply with data protection laws and advertising platform requirements.
🕐 Data Retention
We keep your data only as long as needed for order processing and legal requirements.
Advertising & Your Privacy
This privacy policy helps us comply with Google Ads and Meta Ads requirements while protecting your privacy:
✅ What We Do for Ads
- We show ads to people who might be interested in our products
- We use anonymous website data for ad targeting
- We follow all advertising platform privacy policies
� What We Don't Do for Ads
- We don't share your personal information with advertisers
- We don't use your phone number or address for ad targeting
- We don't create profiles of your personal behavior
Your Rights
📝 Access Your Data
You can request to see what personal information we have about you.
✏️ Correct Your Data
You can update your information through your account or contact us for help.
🗑️ Delete Your Data
You can request deletion of your personal data (subject to legal requirements).
📧 Opt Out of Marketing
Unsubscribe from marketing emails anytime with one click.
Questions About Your Privacy?
If you have any questions about how we handle your data or want to exercise your rights, please contact us:
deosai2000@gmail.com
We're committed to protecting your privacy and earning your trust every day.